服务条款

TERMS AND CONDITIONS OF BUSINESS

  1. This website is owned and operated by Denise Diamonds, an Australian jewelry brand. Throughout these terms and conditions, the terms "we," "us," and "our" refer to Denise Diamonds.

  2. By accessing our website and using the tools, services, and information provided, you agree to these terms and conditions and our privacy policy, which governs the use of our online store and fashion accessories.

  3. Your visit to our online store and/or purchase of any Australian jewelry from us signifies your acceptance of these terms and conditions.

  4. The latest version of our terms and conditions can always be accessed on this page. We reserve the right to modify, update, or replace any part of these terms without prior notice. It is your responsibility to review this page regularly to stay informed and ensure you understand the terms before making a purchase.

GENERAL CONDITIONS

  1. We reserve the right to refuse service to anyone for any reason at any time, ensuring the integrity of our Australian jewelry brand.

  2. Any content you submit to our website may be transmitted unencrypted and may involve transfers over various networks. This includes adjustments to conform and adapt to the technical requirements of connecting networks or devices.

  3. You are prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our website content or services for commercial purposes without express written permission from Denise Diamonds.

  4. Any headings or titles on this website are provided for convenience only and do not constitute part of the terms and conditions, nor do they affect their interpretation.

ONLINE STORE TERMS

  1. Our website offers a curated selection of Australian jewelry and fashion accessories. When we refer to an 'item,' it pertains to a single product or service available for purchase in our online store.

  2. We take great care to ensure that the details displayed for each item are accurate at the time of entry, reflecting the quality and craftsmanship of our Australian jewelry.

  3. While we strive to accurately represent colors, textures, and finishes, variations may occur due to differences in display settings. Therefore, we cannot guarantee that what you see on your screen will exactly match the actual product.

  4. We may not be able to accept your order for reasons including, but not limited to:

i) The item being out of stock
ii) Payment authorization issues or suspected fraudulent activity
iii) Errors in pricing or product descriptions
iv) System or procurement failures
v) Failure to pass our customer validation checks

  1. Upon placing an order, you will receive an email confirming the details. This email is a confirmation of receipt, not an acceptance of your order.

  2. Your order will be considered accepted only once the goods have been dispatched.

MODIFICATIONS TO OUR SERVICE AND PRICING

  1. Prices for our Australian jewelry and accessories are subject to change without notice.

  2. We reserve the right to modify or discontinue any part of our services or content without prior notice, including updates to our jewelry collections.

  3. We are not liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of our services.

DELIVERY

  1. During checkout, you may be offered various delivery options. Any provided delivery timescales are estimates only, and delays may occur due to circumstances beyond our control, such as courier delays or peak periods.

  2. For "next day delivery" options, please note that orders placed on Fridays, Saturdays, or Sundays may not be dispatched until the following Monday, with delivery possibly occurring on Tuesday.

ORDER CANCELLATION

  1. If you wish to cancel an order, contact us immediately to determine if the items have been dispatched. If they have, you will be responsible for returning the items and covering the return shipping costs.

  2. If the items have not been dispatched, our refund policy will apply.

LIABILITY AND INDEMNITY

  1. We are not liable for any direct, special, indirect, or consequential damages, including loss of profit or opportunity, arising from the use or inability to use any items ordered through our website.

  2. You agree to indemnify us and our agents, officers, directors, and employees against all claims, liabilities, damages, costs, and expenses, including legal fees, resulting from any breach of these terms and conditions.

JURISDICTION

  1. These terms and conditions are governed by Australian Law and are subject to the exclusive jurisdiction of the courts of Australia.

ENTIRE AGREEMENT

  1. These terms and conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us, superseding any prior agreements.

GENERAL

  1. If any part of these terms is found to be unenforceable, the remainder will continue in full force and effect.

  2. We are not responsible for any delays or failures to comply with our obligations under these terms when such delays or failures arise from circumstances beyond our control.